At our Store, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy for all products.
To be eligible for a return, the following conditions must be met:
- The product must be in new and unused condition
- The product must be returned in its original packaging
- The product must be returned within 30 days of the purchase date
- Proof of purchase must be provided
To initiate a return, please follow these steps:
- Contact us at email@example.com to let us know that you would like to return your product.
- We will provide you with a return shipping address and instructions for returning the product.
- Pack the product securely in its original packaging and ship it back to us using a trackable shipping method.
- Once we receive your return, we will inspect the product to ensure that it meets our return requirements.
- If the product meets our return requirements, we will issue a refund to your original method of payment. Please note that it may take several business days for the refund to appear on your account.
Return Shipping Costs
Customers are responsible for the cost of return shipping unless the product is defective or we made an error in your order. In these cases, we will provide a prepaid shipping label.
We do not offer exchanges at this time. If you would like to exchange a product, please return the original item and place a new order for the desired item.
The following items are non-refundable:
- Gift cards
- Final sale items
If you have any questions or concerns about our refund policy, please contact us at firstname.lastname@example.org. We are here to help!